Custom-Orders

 

Custom-Order Items: 

• Custom-Order items are items that we do not keep in-stock at Lost Arts Archery in Cape Town. These items need to be special-ordered from our suppliers.
• Turnaround time for custom-orders can vary (up to 4 months), before the items are in South Africa and ready to ship out to you, the customer.
• Custom-Order items are added to your shopping cart as per usual. From there you may check out, and pay for the item. (For certain items we may need you to contact us directly before you can place the order)
  
• Any other non-special-order items in your cart will ship out as per usual.
• Custom-Order items will ship out separately. Once these items are ready to dispatch, we will contact you, and bill you for local shipping within South Africa, if needed.
• Once we have received payment for shipping, we will ship the Custom-Order items out immediately.
• Please note - Custom-Order items are not eligible for refunds (Warranty cases excepted), as these are special-order items that we can not easily re-sell.